Privacy Policy

CamLoc Education Privacy Policy

1. Introduction

CamLoc Education (referred to as “we,” “us,” or “our”) is committed to safeguarding the privacy of our students and their families. This privacy policy outlines how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Privacy and Personal Information Protection Act 1998 (NSW).

2. What Information We Collect

We collect the following types of personal information from students and their families:

  • Personal details: Name, address, phone number, email address, date of birth.

  • Educational information: School reports, assessment results, grades, progress notes, and other academic records.

  • Communication records: Email correspondence, phone call records, and other communication between families and our staff.

3. How We Collect Information

We collect personal information directly from students and parents/guardians during:

  • Enrollment and registration processes.

  • Feedback and assessment forms.

  • Communications via email, phone, or in person.

We may also collect information from third parties, such as schools or educational institutions, with consent from parents/guardians.

4. Purpose of Collecting Personal Information

We collect and store personal information for the following purposes:

  • To provide personalized tutoring services.

  • To track student progress and tailor learning plans.

  • To communicate with parents/guardians about student performance.

  • To meet legal obligations.

5. Disclosure of Information

We do not disclose personal information to third parties unless:

  • It is required by law.

  • We have the explicit consent of the individual or parent/guardian.

  • It is necessary to protect the safety or wellbeing of the student.

We will not share data with educational institutions (e.g., schools), except where required by law or with explicit consent from the parent/guardian.

We may share information with:

  • Service providers who assist in the operation of our business (e.g., IT or storage services), ensuring they comply with privacy obligations.

6. Storage and Security of Personal Information

We take reasonable steps to protect the personal information we collect from misuse, interference, loss, and unauthorized access. This includes:

  • Secure physical storage for paper records.

  • Encrypted digital storage for electronic records.

  • Restricted access to personal information by authorized personnel only.

7. Access to Personal Information

Parents/guardians and students have the right to request access to the personal information we hold about them. If you wish to access, update, or correct your information, please contact us using the details below.

8. Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer needed, we take reasonable steps to securely delete or de-identify it.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on our website, and significant updates will be communicated to parents and students.